We are committed to providing top quality products and an
excellent service. If you have received Craft Items and are not entirely happy
with either the product or the service, please contact us with your comments. We
will make every effort to respond to all queries and complaints within 24 hours.
By using this site, you agree to the following terms of use. We, Belscrafts. (www.belscrafts.co.uk), reserve the right, at any time, to modify, alter or update these terms of use.
PRODUCT DETAILS
We make every effort to give you a detailed description of all items available,
if you are not entirely happy with your purchase we will offer a full
refund on return of unopened and undamaged goods.
ORDER DETAILS
All orders are accepted when your payment is received either by PayPal or when
cheques have cleared.
An e-mail will be sent to you confirming your order and despatch date, all
orders will be despatched within 24 hours subject to availability. On the
rare occasions when an item is not available you will be notified of the
expected delivery time, if this is not within a satisfactory time frame for you
a full refund will be offered.
Refund Policy
As detailed above, if you are not entirely happy with any purchases, or part purchases, you have made from Belscrafts we will refund OR replace any items returned in their original packaging within 48 hours of receipt. Please advise Belscrafts by e-mail of any concerns or queries you have regarding any products or services provided by Belscrafts.
DELIVERY DETAILS
Delivery is by Royal Mail 1st class.
Delivery dates are approximate and no liability whatsoever is accepted in
respect of late deliveries.
Without prejudice to your statutory rights we accept no liability for any
failure to ship products where this results from acts of god, civil commotion,
riots, flood, draught, fire, legislation or other factors outside it's control,
or our decision on reasonable grounds not to do so for reasons of suspicion of
credit card fraud or similar, provided that we take all reasonable steps to
notify you within fourteen (14) days of order placement that products will not
be shipped as ordered.
In such cases we will not process any payment or will immediately refund any
payment made, in full.
All post and packing costs are included in the price detailed on the Belscrafts website for postage within the UK only.
If you are outside the UK,
please contact us for
postal costs to your area
Order by mail,
use the downloadable order form available on the home page;
Please make cheques payable to "Belscrafts"
and send to:
Belscrafts
12 Cannam Close
Whetstone
Leicestershire
LE8 6ZP
Don't forget to add the delivery address.
Telephone Annabel on 0116 2753046
Copyright
All rights in the site design, text, graphics and other content, interfaces, and
the selection and arrangements thereof belong to Belscrafts. (www.belscrafts.co.uk)
or its licensors. All rights are reserved save as set out below. Permission is
granted to electronically copy and to print hard copy portions of this site for
the sole purpose of placing an order with Belscrafts. (www.belscrafts.co.uk)
or using this site as a shopping resource. Any other use of materials on this
site, including reproduction for purposes other than those noted above,
modification, distribution, or republication is strictly prohibited.
Disclaimers and Limitations on Belscrafts. (www.belscrafts.co.uk)
Liability
Without prejudice to statutory rights afforded to purchasers of products, the
information and materials contained in this site, including, without limitation,
text, graphics, and links, are provided on an "as is" basis with no warranty,
and in particular, www.belscrafst.co.uk does not represent or warrant
that the information accessible via this site is accurate, complete or current,
or that use of the site is free of risk of viruses or other damage. Price and
availability information is subject to change without notice.
External Sites
This site may contain links to other sites on the Internet that are owned and
operated by third party vendors and other third parties (the "links").
Belscrafts. (www.belscrafts.co.uk) is not responsible for the availability of,
or the content located on or through, any external site, nor for any
transactions between you and such sites (including as to 'cookies', personal
data, confidential information, or purchases of goods or services). You should
contact the site administrator or webmaster for those external sites if you have
any concerns regarding such links, content or transactions.
Privacy Policy
Belscrafts respects the privacy of visitors to
our web site(www.belscrafts.co.uk) and is committed to protecting your privacy.
You are important to us, and we will take special care to maintain your trust.
This privacy policy governs our treatment of information we collect from you
through our website.
Contact and Demographic Information
If you communicate with us by submitting an e-mail requiring you to give us
contact information (like your name, and email address), we will not share this
information with any other person or company. Your email address is stored but
will never be sold or given to any outside sources.
Links
This website contains links to other sites. Belscrafts is not responsible for
the privacy practices or the content of such websites.
Security
This website has security measures in place to protect the loss, misuse and
alteration of the information under our control. Our security measures are
consistent with generally accepted industry standards; however, it is not
possible to guarantee that any security measures are unbreakable and Belscrafts
makes no such guarantee.
Updates and Changes to Privacy Policy
Belscrafts reserves the right, at any time, to add to, change, update or modify
this policy. We will notify you of any such addition, change, update or
modification by posting it on the website. Any such addition, change, update or
modification will be effective immediately upon posting on the website.
Contacting us
If you have any questions about this privacy policy, the practices of the
website, or your dealings with the website, please contact us through our
contacts page.
These Terms and Conditions do not affect your statutory rights.